Careers

Current opportunities with Ark Data Centres.

Account Manager – Crown Hosting

Location: Corsham or Farnborough
Posted: 2nd August 2021

Job Purpose

  • Account management and business development.

Key Responsibilities & Duties

  • Act as an ambassador when representing CHDCL.
  • To achieve an annual agreed new business target.
  • Assist in maintaining and where necessary, creating marketing material to represent the CHDCL brand and messaging.
  • To work closely with all CHDCL team disciplines and facilitate completion of NDA’s, MoA’s, Call-off Agreements and SRFs in a timely fashion and to meet targets.
  • To maintain a good relationship once the Customer has been on-boarded, and to retain senior engagement with the Customer with a view to driving organic growth and ensuring future renewals.
  • To maintain an effective knowledge of the technical solution, its unique benefits and how that is a differentiator in the market.
  • To maintain an effective knowledge of the challenges facing current and potential Customers and how CHDCL may assist those Customers in meeting those challenges.
  • To be aware of and maintain the wider partner community and work collaboratively with them to support customer needs and growth for CH.
  • To ensure the client account management processes are followed.
  • To maintain an accurate record of account management activities in the CHDCL account management toolset.
  • To engage with the broader activities of the CHDCL team and assist colleagues wherever possible.
  • To monitor press, industry and contacts to gather market intelligence information.
  • To contribute to/participate in Crown Hosting social media and marketing activities.
  • To live the Ark values by active participation.
  • To attend 3 Ark University sessions per annum as a minimum.

Experience, Skills & Qualifications

  • Confident and engaging communicator.
  • Strong inter personal skills – a relationship builder.
  • Strong literary and numeracy skills.
  • Strong grounding in technical matters affecting CHDCL Customers.
  • Experienced in contract negotiation.
  • Proficient in use of standard MS Office 365 applications, in particular Teams, Word, Excel and Powerpoint.
  • Hands on approach and proven ability to achieve targets.
  • Ability to work under own initiative and take responsibility for their personal targets.
  • Working knowledge of the Data Centre industry (preferred) working knowledge of IT transformation projects (essential).
  • Demonstrated ability to proactively find new prospects for Ark’s products and services.

Additional Requirements

  • Ability to achieve SC Clearance.
  • Willingness to travel to all Ark sites.
  • Willingness to travel nationwide to customers/partners.
  • Full UK driving licence and own vehicle.

Apply for this position

To be considered for this position, please email your CV and a covering letter to recruitment@arkdatacentres.co.uk.

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