To all our customers and partners
In line with Ark’s standard contingency planning, all our services, functions and processes remain unaffected by current COVID-19 restrictions.
We are available 24x7 to empower you to work safely and productively from wherever you are in the world.
From everyone here at Ark,
Stay safe and keep moving forward.
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Start hereOperating free cooling 99% of every year, our Direct Air Cooled data centres are the perfect choice to lower your company’s footprint while also lowering your costs. Convenient, green and efficient data centres, with world leading PUE performances.
Maintaining our industry leading PUE figures, our Indirect Air-Cooled facilities use High-tech adiabatic coolers and specifically designed heat exchangers to let you choose your perfect Data Centre cooling configuration.
Delivering the most robust physical security available, our mechanical and electrical infrastructure has been developed to compliment the enhanced physical environment while still providing Ark’s signature benefits - high flexibility and reliability.
Ark uniquely provides low cost, private-campus fibre connectivity to some of the world's leading cloud providers. From each location, our fibre on-ramps provide access directly to public clouds and enable you to meet your future IT goals.
Ark's locations are specifically chosen to be well connected. As a carrier-neutral data centre operator we can help you connect to anywhere in the world. Our team can assist you with expert advice on the best routes and carriers to meet your needs.
Ark provides a range of Smart Hands services, offering expert on-site assistance 24/7/365, including cross connects, concierge services and remote support.
Our 24/7 Service Desk provides direct access to professional data centre support whenever you need it, including Smart Hands requests, access and deliveries, and incident and security management.
We'll set you up with a secure self-service portal, providing visibility of your data centre environment. You can also use the portal to order Smart Hands and other services, create and track support requests, and manage access and deliveries.
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